Effective Date: 09/13/2024

Elite Event Rentals Deposit Policy

Deposit Requirement

A non-refundable deposit of 20% of the total event rental cost is required at the time of booking to secure your date and rental items. The deposit amount will be deducted from the final balance.

Payment Methods

We accept deposits via PayPal, or Zelle. All deposits must be received within 7 days of the booking confirmation to avoid cancellation.

Deposit Deadline

Deposits must be paid within 7 days after receiving the invoice. If the deposit is not received by the deadline, the booking may be forfeited, and the rental items will become available for other clients.

Cancellation Policy

Client-Initiated Cancellations: If you cancel your booking more than 15 days before your event date, no additional fees will be charged. However, the deposit is non-refundable.

Cancellations within 15 Days of Event: Cancellations made within 15 days of the event will incur a cancellation fee of 50% of the total rental cost, and the deposit will not be refunded.

Rescheduling: You may reschedule your event without losing the deposit if done 15 days in advance. The new event date must be within 6 months of the original date.

Security Deposit

In addition to the booking deposit, a refundable security deposit of $150 is required. This deposit covers any damages, losses, or extra cleaning required after the event. The security deposit will be returned within 7 days after the event, provided no damages or breaches of contract occurred.

Final Payment

The remaining balance for your rental is due no later than 14 days before the event. Failure to pay the final balance on time may result in cancellation of your rental order, and the deposit will not be refunded.

Elite Event Rentals

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